LPM Virtual Services, LLC

Building Bridges & Forming Futures

Home Repair Store Support

What to Expect As An Agent

• Assisting customers with product questions

• Placing new orders

• Handling existing orders: returns/ replacements

• Provide store specific support

• Contacting vendors for shipping information

Capabilities of Top Performing Agents for this Program

• Displays patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations

• Provides knowledgeable, friendly and eloquent customer service

• Experience working with users to identify the best solution

Equipment Requirements

PC Requirements:

Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2

class or better.

64 GB total Hard Drive or higher.

4 GB of RAM or better

USB VoIP Headset.

Windows 7, 8, 8.1 or Windows 10

Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

MAC Requirements:

Macs must have an Ethernet port

Mac Book Air and Mac USB-C ports will not be supported

Boot Camp and a licensed version of Windows (Windows 7, 8, 8.1 or 10) MUST be installed. Please note that Arise Technical Support WILL NOT be able to provide assistance with the installation of Boot Camp and/or Windows or any questions related to it.

64 GB total Hard Drive or higher.

4 GB of RAM or better

Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

**Any other equipment needed will be advised of upon enrollment**

Available Hours

Sunday – Saturday 6:00 AM – 12:00 AM EST 

Client requests agents service 20 hours per week, 5 hours Sat and/or Sun

Starting Pay: $12.50 per hour

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