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LPM Lounge

What makes your business unique during Covid-19??

Posted on May 1, 2020 at 1:00 AM Comments comments (2)

WHY YOUR UNIQUE VALUE PROPOSITION MATTERS

In today’s hypercompetitive marketplace consumers have a lot of choices as to where they spend their money as well as instant access to online reviews and product information.

 

Whether you’re competing against big box retailers, Amazon, or other brick-and-mortar businesses in your area, your ability to uncover and articulate your unique ...

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Taking Action

Posted on April 27, 2020 at 11:40 PM Comments comments (0)

Today I want to give you a quick tip to generate much needed income this week.


 

 

With the current lockdown, most are waiting around, which is a low-level, apathetic, passive activity that lets too many unknown factors rely on chance.

 

 

You want to be—as often as possible—the generator of any activity for yourself and your business because then you w...

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Customer Service is Now Customer Care

Posted on April 15, 2020 at 1:30 AM Comments comments (0)


This article explains how customer service has changed into

customer care. The successful restaurants always knew this.

 

 

As I waited for an answer to my VCR inquiry from a stereo company, the recording stated a “customer care” representative would be available shortly. At that moment, I realized it’s finally catching on everywhere. With aging baby boomers, world events and additional pressures in today’s so...

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Creating a New Standard of Excellence-Six Things You Can Do

Posted on April 14, 2020 at 4:25 PM Comments comments (0)


Below are six steps that you can take to continue to raise your own standards of excellence. These steps will make it easier than ever to stand out, be noticed, and have greater levels of success and satisfaction.

 

 

Recognizing that the time had come to replace our hot water heater, my wife called our plumber to schedule an appointment. She placed the call at about 11 a.m. When the agent asked, “Would you be available between one and three?...

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Customer Service Done Right

Posted on April 14, 2020 at 3:10 PM Comments comments (0)


Do you provide a service to your customers? You do, if you do any type of work. Are you interested in setting yourself apart from the pack? If so, you can make more money as long as you are committed to providing service that goes above and beyond what is expected.

 

 


Are you a stickler about receiving top notch customer service? Do you routinely "come through" as a provider of exemplary services to your customers? Chances are you have been...

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Customer Service - A Lost Art?

Posted on April 14, 2020 at 9:50 AM Comments comments (0)


Customer service is a very important part of any business. It can be the determining factor when some one is considering a return visit to your business.

 

 


 

Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different?

 

Why is it that when...

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ADD A NEW INCOME STREAM TO YOUR BUSINESS (NEW NICHE)

Posted on April 13, 2020 at 3:40 PM Comments comments (0)

 

There is more than likely a niche that you have not yet gotten into or have been wanting to get into for a while, but are procrastinating out of fear of failure, or any reason for that matter.

 

Well, I guarantee that you are not involved in every single profitable niche. So, the question arises, "Why not add another profit st...

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